Shipping policy

Shipping Policy

Thank you for choosing Scrub Chic Essentials for your merchandise needs. We are committed to providing you with the best shopping experience possible. Please review our shipping policy to understand how we process and deliver your orders.

Order Processing Time:

  • All orders will be processed within 5-7 business days from the date of purchase. Business days exclude weekends and public holidays.

Shipping Delays:

  • Please note that in some cases, orders may experience delays due to unforeseen circumstances such as high order volumes, public holidays, or weather conditions.

Weather Conditions:

  • Inclement weather conditions may impact the delivery schedule of your order. In the event of extreme weather, we appreciate your understanding as the safety of our delivery partners and the integrity of your items are our top priorities.

Tracking Information:

  • Once your order has been processed and a shipping label has been created, you will receive an email notification containing your tracking information. This will allow you to monitor the progress of your shipment in real-time.

Shipping Providers:

  • We partner with reliable and trusted shipping carriers to ensure the safe and timely delivery of your merchandise. However, please be aware that once the package is in the hands of the carrier, we have limited control over the exact delivery date and time.

International Shipping:

  • For international orders, additional shipping fees and customs duties may apply. The customer is responsible for any applicable taxes or fees imposed by their country's customs regulations.

Address Accuracy:

  • Please ensure that the shipping address provided during checkout is accurate. We are not responsible for orders delivered to incorrect addresses due to customer error.

Order Tracking:

  • For any concerns regarding the tracking of your order or if you have not received your tracking information within the specified timeframe, please contact our customer service team at scrubchicessentials@gmail.com.

We appreciate your patience and understanding. If you have any further questions or require assistance, feel free to reach out to our customer service team.

Thank you for shopping with Scrub Chic Essentials!

Scrub Chic Essentials, PO BOX 32 Lightfoot Va, 23090

Email: scubchicessentials@gmail.com Phone: 814-397-1889